Meet the Team
TCMS has assembled a team of the best and brightest minds in the business. We’re all dedicated to the ambitions of our business, whilst maintaining a collaborative, family-like approach with shared responsibility and passion for everyone using our service.
With over 40 years of experience in the facilities services industry, Michael Dainty leads the strategic direction of TCMS Midlands Ltd. His commitment to service excellence, operational performance and long-term client partnerships has helped establish TCMS as a trusted provider of cleaning and support services across commercial, industrial, healthcare, education and public sector environments.
Michael is passionate about building high-performing teams, investing in people and delivering tailored solutions that help clients maintain safe, compliant and productive workplaces.
James leads the Voids Services division at TCMS, overseeing the delivery of property clearance, cleaning and refurbishment support services for housing providers, local authorities and commercial property clients. With extensive experience in managing void property projects, he is committed to delivering responsive, high-quality services that help clients minimise downtime and maximise property readiness.
Working closely with customers and operational teams, James ensures projects are completed safely, efficiently and to the highest standards of workmanship and customer care.
Lee leads the Industrial Cleaning division at TCMS, overseeing the delivery of specialist cleaning services across manufacturing, engineering, logistics, warehousing and industrial environments. With extensive experience in operational management and service delivery, he has developed a strong reputation for providing practical solutions to complex cleaning challenges while maintaining the highest standards of quality, safety and customer satisfaction.
Lee works closely with clients and operational teams to ensure services are delivered efficiently, professionally and with a focus on long-term partnership and continuous improvement.
Claire oversees the administrative and financial operations of TCMS, ensuring the business runs efficiently, professionally and in full compliance with industry requirements. Supporting the Managing Director and wider leadership team, she is responsible for finance control, HR administration, payroll, compliance and business operations.
Her attention to detail, organisational expertise and commitment to maintaining high standards play a vital role in supporting both clients and employees while ensuring the smooth day-to-day running of the business.
Carl leads the Daily Cleaning division at TCMS and brings to the Company extensive experience in large-scale cleaning, facilities management and void housing services. Having managed complex multi-site operations, large workforces and high-profile contracts across a variety of sectors, he has built a reputation for transforming underperforming contracts, improving service standards and implementing efficient operational processes.
His hands-on leadership style and commitment to continuous improvement help ensure clients receive consistent, compliant, and high-quality services across every site. His wealth of operational expertise strengthens TCMS’s ability to deliver exceptional service at scale.
Having been with TCMS for over 9 years, Hayley is one of the company’s most experienced and knowledgeable team members. She plays a key role in supporting compliance, health and safety and operational administration, helping to ensure the highest standards are maintained across the business.
Hayley manages Health & Safety systems, ISO audits, Risk Assessments and Method Statements, providing essential support to both clients and operational teams while helping TCMS maintain full compliance with industry best practice.
Courtney plays a key role in supporting both the operational and financial functions of TCMS through the management of voids administration and sales ledger activities. With extensive experience in coordinating property services administration and customer accounts, she helps ensure projects are delivered efficiently, financial processes run smoothly and clients receive a consistently professional service.
Known for her exceptional organisational skills and attention to detail, Courtney is instrumental in keeping projects, information and processes on track across the business. Her proactive approach and commitment to accuracy make her a valued member of the team and an important contributor to the high standards of service for which TCMS is recognised.
Every contract we currently hold is completely custom-built to match the needs of our clients and their environments.
Engaging a specialist cleaning company brings the peace of mind of knowing these tasks are undertaken by trained professionals with full access to PPE.
Maintained kitchens and equipment last longer too, which saves money overall on repairs, replacements and risk of accidents.
It is essential that these operations are carried out by highly trained operatives with full, compliant PPE and safe, effective chemicals and equipment.
Carpet manufacturers routinely recommend regular deep cleans to keep their carpets looking good, preventing premature wear and ultimately costly replacements.
From a commercial perspective, waste can take up precious business space, damage business image and cause health issues.
Take a look at our latest news and achievements.
Our team attended a college following an oil spillage on the premises. The spill had created a slip hazard and posed a potential environmental risk if it entered nearby drains.…
At TCMS Cleaning, we take pride in delivering specialist cleaning services for unique and historic environments. We were recently commissioned to professionally clean the carpets aboard the beautifully restored passenger…
At TCMS Cleaning Services, we recently completed a specialist exterior cleaning project at Vintage Trains, ensuring their historic carriages were looking their best ahead of the arrival of the legendary…
At TCMS Warehouse Cleaning Services, we recently completed a comprehensive warehouse hard floor cleaning project in West Bromwich for our valued client, Ellen Group. Maintaining a clean warehouse floor is…
